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Job Title Access and Privacy Officer
Posting Id 265
Department Corporate and Financial Services
Division Office of the Clerk
Section Information Governance 
Shift Monday to Friday 
Rate of Pay $42.52 - $48.48 Hourly
Job Type Full Time
Replacement/New Position          Replacement
Posting Type Internal and External
Posting Date 09/11/2019
Application Deadline 09/29/2019


Position Summary

Reporting to the Manager, Information Governance, the Access and Privacy Officer will be responsible for efficiently and effectively assessing, assigning, tracking, reporting, writing and responding to Freedom of Information requests under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).  This includes reviewing FOI requests, performing legal research, providing advice and opinions to internal clients and preparing documentation, costing and responses to external clients within the required response times.  The incumbent will also be responsible for implementing procedures for managing access to information requests and for protecting privacy and other records and information management activities as required.

Key Duties and Responsibilities:
  • Formulates decisions on requests to access records based on detailed analysis of records and prepares formal decision letters under the City Clerk’s, or designates, signature, including, where appropriate, information on specific exemptions, fees and appeal rights
  • Exercises judgment in balancing the right of access with the protection of personal and other confidential information in accordance with the Act, Regulations, and Orders of the Information and Privacy Commissioner of Ontario (IPC), while ensuring that specific provisions of the Acts such as notification requirements are met
  • Uses judgment in applying mandatory and discretionary exemptions to City information based on broad knowledge of issues confronting the City and specific divisions while coordinating assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning
  • Assists the Manager, Information Governance with Appeals made to the IPC and communicates with requesters (including members of the media, legal firms, representatives from other governments, and members of the public) to clarify and resolve issues that arise
  • Provides advice and recommendations to City staff and Elected Officials on access and privacy issues that are often sensitive and/or political, and documents the FOI review process and all related transactions in detail, and provides recommendations on improving processes as required
  • Researches and analyzes case law and IPC precedents, and consults with stakeholders to ensure their views and concerns are taken into account in the application of discretionary exemptions to disclosure
Education and Experience
  • College diploma in a related field
  • Certifications and/or courses in Records Management, Information Access and Protection of Privacy is required
  • CIPP/C Certification (Certified Information Privacy Professional–Canada Certification) is an asset
  • 2 years related experience
Required Skills/Knowledge
  • Experience in reviewing government records for exemptions under MFIPPA and ensuring that access to personal health information is done according to the principles of PHIPA, or comparable legislation from other Canadian jurisdictions
  • Extensive knowledge of MFIPPA, PHIPA, relevant City by-laws, and Orders of the Information and Privacy Commissioner, especially orders pertaining to the municipal environment, or comparable legislation from other Canadian jurisdictions
  • Considerable experience in preparing reports and the application of relevant information to support policy analysis and decision-making
  • Ability to establish effective working relationships with staff, client divisions, outside agencies and Members of Council
  • Sound judgment and ability to handle matters of a confidential, political and/or sensitive nature
  • Familiarity with Freedom of Information request management systems
  • An intermediate level of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) is required
  • Demonstrates good judgment and makes sound decisions
  • Shows commitment to personal growth, development, and leadership opportunities
  • Shares new ideas and challenges the status quo
  • Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
  • Takes initiative to participate in a culture of learning, mentoring, and sharing
  • Contributes to building and being a part of a positive culture
  • Demonstrate the City’s corporate values of care, collaboration, courage and service
Leadership Competencies
  • Demonstrates personal leadership
  • Builds people and culture
  • Cultivates open communication
  • Shapes the future
  • Navigates and leads through complexity and change


We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.