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Facility Technical Services Analyst


Posting Id 714
Department Planning and Infrastructure Department
Division Facility Management
Job Grade SEA35 Grade 05
Rate of Pay $67,376.00 - $79,250.00 Annual
Job Type Full Time
Employee Group SEA 
Replacement/New Position          Replacement
Posting Type Internal and External
Posting Date 05/28/2021 
Application Deadline 07/01/2021 


Position Summary

The Facility Technical Services Analyst will provide administrative support to the Facility Technical Services Section, as well as be responsible for the daily reconciliation of the Section’s Computerized Maintenance Management System (C.M.M.S.) work orders, invoicing and requisition administration.

Key Duties and Responsibilities

Invoice Processing (accounts payable):

  • Review invoices for accuracy and distribute to supervisory staff for approval
  • Process approved invoices in the Enterprise Resource Planning System (SAP) and MAXIMO CMMS
  • Reconcile outstanding invoices, which may include corresponding with vendors
  • Ensure consistent data integrity in MAXIMO and SAP

Work Order Management:

  • Track / Flag Urgent and Priority Maintenance Work Orders Requests
  • Track and convert Maintenance Requests to Demand Work Orders

Maintenance CMMS Database:

  • Control and input the masterdata into MAXIMO CMMS

Contract Management:

    • Maintain an electronic database of Facility Technical Services Contracts


    • Maintain electronic training records of certifications and qualifications for the Division
    • Monitor Training expiry dates, and set up training as required
    • Maintain staff lesson plans

​​​​​​​Performance / Data Management:

    • Support data collection and generation of monthly metric reports
    • Generate Work Order Backlog Reports

Education and Experience

  • 3 year Diploma in Engineering (Mechanical, Electrical or Industrial) or related discipline
  • 3 years related experience

Required Skills/Knowledge

  • Proficiency with Microsoft Office Suite (Excel, Word, etc.)
  • Experience with file management and database applications (MAXIMO, SAP)
  • Exceptional customer service skills
  • Ability to work under pressure and meet deadlines
  • Demonstrates good judgment and makes sound decisions
  • Shows commitment to personal growth, development, and leadership opportunities
  • Shares new ideas and challenges the status quo
  • Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
  • Takes initiative to participate in a culture of learning, mentoring, and sharing
  • Contributes to building and being a part of a positive culture

Leadership Competencies

  • Builds people and culture
  • Cultivates open communication
  • Demonstrates personal leadership
  • Navigates and leads through complexity and change
  • Shapes the future


Attention Internal Candidates:  All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.


We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.