Share this Job

Human Resources Assistant


Posting Id 746
Department Corporate and Financial Services
Division Human Resources
Job Grade Admin Grade 03 
Rate of Pay $64,401.00 - $73,182.00 Annual
Job Type Full Time
Replacement/New Position          Replacement
Posting Type Internal and External
Posting Date 06/08/2021
Application Deadline 06/15/2021


Position Summary

Reporting to the Human Resources Business Partner you will provide administrative, clerical and research support to the Human Resources Division. You will deal with confidential and sensitive information as it pertains to all areas of human resources responsibilities and payroll information. Your responsibilities will include providing front line reception, responding to general inquiries, data entry, preparing general correspondence and reports, providing assistance with recruitment, conducting benchmarking and best practices research, analysis and report writing, filing, and document management

Key Duties and Responsibilities

  • Responsibilities include all data entry/information related to RHhub activities including support for all modules including Employee Central, Recruitment, Onboarding, LMS, Performance and Goals, Succession Planning, Labour Relations, Compensation and Employee Health and Safety. More specifically this includes: verifying new hire onboarding documentation; processing new hires and support for employee transfers, reclassifications, promotions, leaves of absence, temporary upgrades, terminations, title changes and benefits change
  • Prepare and review multiple audit trails for all employee groups, take corrective action to address issues, reconcile and provide supporting documentation from different sources
  • Provide recruitment assistance by scheduling and confirming interviews, conducting interviews as required, administering assessments and room set up for interviews
  • Provide Compensation support in the completion of surveys, processing of step rate increases etc
  • Prepare correspondence such as letters of employment; other general correspondence
  • Organize and maintain employee files and documentation, prepare files for storage, retrieve off-site files, prepare new employee files and input data into Atrium
  • Support Business Partners, HR Managers and HR Director in the completion of benchmarking and best practices research. This includes the developing and sending to municipalities benchmarking questionnaires, preparing reports, charts and summaries analyzing the findings of the benchmarking questionnaires; completing and reporting on best practices research. Areas of research include but are not limited to: compensation, labour relations, learning and development, succession planning, performance management, health and safety, recruitment and benefits
  • Provide project/special assignment support, gather information, conduct research, and assemble pertinent materials, as required

Education and Experience

  • Diploma in Human Resources Management or related discipline
  • CHRP designation will be considered an asset
  • 2 years of relevant experience in a human resources administrative role
  • Experience with Public Sector and Unionized environment considered an asset


Required Skills/Knowledge

  • Ability to recognize issues, and provide solutions proactively
  • Experience in using all modules of SAP/Success Factors including Employee Central, Recruitment, Onboarding, LMS, Performance and Goals, Succession Planning, Labour Relations, Compensation and Health and Safety
  • Experience in benchmarking and best practices research, analysis and report writing
  • Ability to work well with and take direction from staff at all levels including Business Partners, Managers and Director within HR 
  • Strong attention to detail and accuracy with sound knowledge of the department and the City's organizational structure and functions as well as detailed knowledge of policies and procedures
  • Ability to maintain confidentiality and security of sensitive information and use discretion as appropriate
  • Highly developed customer service skills with the ability to communicate effectively, with tact, courtesy, discretion and diplomacy with all levels of staff and the public
  • Effective time management skills and the ability to multi-task, establish priorities and ensure constantly changing deadlines continue to be met
  • Demonstrates sound judgment and makes sound decisions considering the potential consequences or impacts of proposed actions on the organization and on staff in particular
  • Shows commitment to personal growth, development, and leadership opportunities
  • Shares new ideas and challenges the status quo 
  • Takes initiative to participate in a culture of learning, mentoring, and sharing
  • Contributes to building and being a part of a positive culture
  • Must be willing and able to transport yourself to City work sites as required (mileage compensated)
  • Demonstrates the City’s corporate values of care, collaboration, courage and service

Leadership Competencies

  • Builds people and culture
  • Cultivates open communication
  • Demonstrates personal leadership
  • Navigates and leads through complexity and change
  • Shapes the future


The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.