Inclusion Support Staff


Posting Id 1612
Number of Positions
Department Community Services
Division Recreation and Culture Services
Shift Monday to Sunday 
Rate of Pay $17.38 - $17.38 Hourly
Job Length/End Date           
Job Type Part Time
Posting Type Internal and External
Posting Date 01/09/2024  
Application Deadline 12/31/2024  


Position Summary

Reporting to the Program Coordinator, the Inclusion Support Staff responsibilities will include the integration of program participants with disabilities into a recreational program  by providing one on one support where required. Inclusion Support Staff will prepare support strategies with an emphasis on age appropriateness and respect for individuality.  The Inclusion Support Staff  will act as liaison between the parents, participants and staff in the form of pre-entrance meeting, updates and problem solving to ensure all participants with disabilities are fully included in the recreation programs.

Key Duties and Responsibilities

  • Provide one on one support to a participant with a disability to ensure they are actively involved in program activities.
  • Modify programs to ensure participants with disabilities are able to participate in programs and be fully integrated into the program setting.
  • Work with the Volunteers to ensure they are included in the programs and have various responsibilities.
  • Communicate and interact with participants and make everyone feel welcome
  • Report to work in sufficient time to ensure the program is ready to start on time.

  • Provide a list of supplies/equipment needs required for the program to the Program Coordinator
  • Complete and submit all necessary paperwork in a timely manner (e.g. attendance records, drop in sheets, list of hours worked, etc.
  • Ensure the safety of participants, facilities and equipment at all times.
  • Assist the Program Coordinator with delivering program evaluations to participants
  • Wear assigned uniform/name tag
  • Attend scheduled staff meetings and training sessions prior to, during and outside regular programming hours.
  • Maintain excellent public relations at all times.
  • Maintain good communication with staff and volunteers, facility users, and the Program Coordinator.
  • Understand and implement the policies and procedures of the Facility(s), and of the Community Services Department.
  • Represent the City of Richmond Hill in a cooperative, organized, enthusiastic and well-groomed manner.
  • Perform other duties as assigned.

Duties and Responsibilities Cont'd (if applicable)

Education and Experience

  • High Five PHCD Certification is required if working with participants ages 4 – 12 years
  • Emergency First Aid and CPR-B certification
  • Candidates must be minimum 15 years of age.

Required Skills/Knowledge

  • Background experience and an eagerness to work with children with a disability.
  • Strong leadership, communication, organization and decision making skills. 
  • Ability to multi-task.
  • Self motivated.
  • Able to work with minimal supervision.
  • Satisfactory Police Vulnerable Sector check upon hiring
  • Demonstrates good judgment and makes sound decisions
  • Shows commitment to personal growth, development, and leadership opportunities
  • Shares new ideas and challenges the status quo
  • Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
  • Takes initiative to participate in a culture of learning, mentoring, and sharing
  • Contributes to building and being a part of a positive culture
  • Demonstrate the City’s corporate values of service, collaboration, care and courage
  • Must be able to work a flexible schedule when required, including evenings and/or weekends


Leadership Competencies

  • Demonstrates personal leadership
  • Builds people and culture
  • Cultivates open communication
  • Shapes the future
  • Navigates and leads through complexity and change


Attention Internal Candidates:  All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.


We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.