Lottery and Licensing Assistant 

Position Summary

The Lottery & Licensing Assistant (LLA) provides administrative, regulatory, and compliance support for the City’s Lottery Licensing Program. Working closely with Legislative & Project Advisors, the LLA also supports the broader Legislative & Policy team as required

The LLA is primarily responsible for the review, assessment, and processing of lottery and raffle licence applications, including determining eligibility for charitable and non-profit organizations and issuing licences in accordance with municipal policy and within the regulatory framework. The role supports the onboarding of new charitable organizations and serves as a key point of contact for the public and licensed charities by responding to inquiries related to lottery licensing, eligibility requirements, application processes, and the permitted use of proceeds.

The LLA conducts reviews of monthly lottery reports and financial submissions, monitors licensed organizations for compliance, and identifies potential issues of non-compliance. The role prepares and submits monthly breach reports to the Ontario Lottery and Gaming Corporation on behalf of the City and assists with compliance and enforcement activities.

The LLA will provide general information to charitable and non-profit organizations to promote understanding of lottery licensing requirements and compliance within the regulatory framework. The LLA ensures the timely and accurate processing of applications, licences, and registrations and performs other related duties as assigned.

In addition, the LLA will assist in issuing and tracking statutory public notices under provincial legislation (Planning Act, Heritage Act, Development Charges Act)

Key Duties and Responsibilities 

• Provide administrative and operational support for the Lottery Licensing Program
• Review, assess, and process lottery and raffle license applications
• Assist with onboarding of new charitable organizations
• Respond to inquiries from the public and charitable organizations regarding lottery licensing, eligibility, applications, and permitted use of proceeds
• Review and monitor monthly lottery reports and financial submissions from charitable organizations
• Conducts initial assessments of charitable expenses and use of lottery proceeds
• Monitor licensed organizations to identify compliance issues and instances of non-compliance
• Prepare monthly breach and compliance reports
• Assist with the publishing and tracking of public and statutory notices
• Perform other related duties as assigned

Experience and Education

• A college diploma in Business, Legal or Public Administration, Security and Law Enforcement, or a related field
• A university degree in a related field is considered an asset 
• One to Three years of related experience working with legislation, Acts, by-laws, and the lottery industry

Required Skills/ Knowledge

• Strong attention to detail
• Strong language skills, including grammar
• Good communication and customer service skills for liaising with staff and members of the public
• Ability to review and analyze financial reports of charitable organizations
• Knowledge and experience with the Lottery Licensing Policy Manual and Alcohol and Gaming Commission of Ontario (AGCO) policies
• Ability to interpret relevant legislation/regulations
• Demonstrated research, analytical, and problem‑solving skills
• Strong organizational, report‑writing, and customer service skills
• Alcohol and Gaming Commission training (Ontario Charitable Gaming and Ontario Commercial Gaming Training) is an asset
• Coursework in Accounting/Bookkeeping is an asset
• Intermediate skill level in word processing and spreadsheet software

Leadership Competencies

Demonstrates Personal Leadership – Having self-awareness and taking personal responsibility about one’s impact on others and striving for continuous personal growth and development as a leader.

Navigates & Leads Through Complexity & Change – Leads and successfully adapts to internal and external change in a complex public sector environment with multiple stakeholders and competing demands.

Shapes the Future – Anticipates and understands emerging trends and needs, brings vision and strategic direction, and identifies and applies innovative solutions to leave the organization better than when you arrived.

Cultivates Open Communication – Develops fosters and demonstrates open communication to involve, engage, and inspire others.

Builds People & Culture – Empowers, supports, and invests in staff and corporate culture.

Attention Internal Candidates:  All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.

We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.