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Program Coordinator - Recreation


Posting Id 1517
Department Community Services
Division Recreation and Culture Services
Section Recreation Programs 
Job Grade SEA35 Grade 06
Rate of Pay $75,237.00 - $88,507.00 Annual
Job Type Full Time
Employee Group SEA 
Replacement/New Position          Replacement
Posting Type Internal and External
Posting Date 06/14/2022 
Application Deadline 06/28/2022 


Position Summary

Reporting to the Manager, Recreation Programs, the Program Coordinator will provide strong leadership and expert guidance to staff by following the Town's core values of Care, Collaboration, Courage, and Service. You will be responsible for the coordination, implementation and supervision of all recreation programs for the Rouge Woods Community centre and neighbourhood area.  This position has a specialized focus on sports programming and leagues.  

Key Duties and Responsibilities

  • Participate in the recruitment process of new staff; develop job postings and interview questionnaires in conjunction with Human Resources; review applications, interview, evaluate and make recommendations for hire of staff
  • Ensure required training and qualifications are completed and valid such as First Aid, Certifications, Health and safety, HR training
  • Develop, approve and implement appropriate staff schedules for direct reports, as well as  approve payroll and vacation time 
  • Create program descriptions, schedules and materials for the marketing and promotion of programs and inputing into the registration system.
  • Lead an assigned portfolio and provide backup to other coordinators in the section.
  • Research, develop, coordinate, implement, supervise, and evaluate programs
  • Conduct research and gather statistics to ensure programs are meeting the needs of the community, and develop new programs and services as required
  • Provide guidance and supervision for direct reports
  • Ensure required training and qualifications are completed for new hires
  • Develop, approve and implement appropriate staff schedules for direct reports, as well as  approve payroll and conduct performance evaluations 
  • Create a positive experience for patrons by providing exceptional customer service 
  • Responsible for sectional budget preparation and monitoring
  • Monitor all program revenue and expenditures, and purchasing program supplies

Duties and Responsibilities Cont'd (if applicable)

Education and Experience

  • Diploma in Recreation or a related discipline
  • Emergency First Aid & CPR B

Required Skills/Knowledge

  • Knowledge and experience in delivering sports programming for all ages and for developing and managing leagues in a variety of sports.
  • Ability to independently resolve problems and issues under minimal supervision
  • Familiar with ActiveNet and SAP
  • Proficiency in Microsoft Office Suite applications with a strong knowledge of Excel and Word
  • You also have demonstrated experience in coaching, team building and supervising and developing staff to achieve high levels of performance
  • Well organized, independent and highly-motivated, with the ability to handle multiple job responsibilities, set priorities, problem solve and work with all levels of staff while appreciating the responsibility of meeting tight and conflicting deadlines
  • Proven interpersonal skills to foster and maintain cooperative working relationships with a variety of internal and external stakeholders, demonstrating high proficiency in conflict resolution and negotiation skills
  • Must possess a valid Ontario Class "G" Driver's License, and have access to a vehicle for use on corporate business (mileage compensated) and will be required to provide proof of vehicle insurance upon hire
  • Manages organizational change through strong leadership and communication skills
  • Demonstrates and encourages perseverance and resilience in difficult times
  • Demonstrates strong written and verbal communication skills
  • Encourages innovative thinking and new ideas
  • Proven ability to oversee and track budgets
  • Demonstrates and encourages excellent listening skills and different points of view
  • Ensures that objectives and accountabilities are clearly communicated within the department
  • Empowers staff to support a culture of learning, mentoring, and sharing

Leadership Competencies

  • Demonstrates personal leadership
  • Cultivates open communication
  • Builds people and culture
  • Navigates and leads through complexity and change
  • Shapes the future


Attention Internal Candidates:  All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.


We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

Please note, to be considered for a career opportunity at the City of Richmond Hill you must have received the full series of a COVID-19 vaccine approved by Health Canada (or the World Health Organization). You may also be required to receive any COVID-19 boosters recommended by public health authorities.  The City of Richmond Hill will consider cases requiring accommodation as stipulated by relevant employment standards legislation or regulation and/or the Ontario Human Rights Code.