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Job Title Program Monitor
Posting Id 311
Number of Positions 2 
Department Community Services
Division Recreation and Culture Services
Shift You must be prepared to work flexible hours including evenings and weekends and statutory holidays 
Rate of Pay $14.00 - $14.00 Hourly
Job Length/End Date           
Job Type Part Time
Posting Type Internal and External
Posting Date 10/10/2019  
Application Deadline 10/24/2019  
Position Summary

Reporting to the Program Coordinator, the Program Monitor will be responsible for overseeing general, non-instructional sports programs, such as badminton, table tennis and basketball.  Duties may include collection of admission tickets and/or cash, and regulating rotation of participants into the activity. Participants may range in age from preschool to older adult. 

Key Duties and Responsibilities:
  • Oversee a non- instructional sport activity and ensure fair and proper rotation of participants
  • Communicate and interact with participants and make everyone feel welcome
  • Collect drop in fee when required
  • Report to work in sufficient time to ensure the program is ready to start on time.
  • Provide a list of supplies/equipment and set up needs required for the program to the Program Coordinator
  • Supervise all aspects of the program including participants and volunteers.
  • Complete and submit all necessary paperwork in a timely manner (e.g. attendance records, drop in sheets, list of hours worked, etc.
  • Ensure the safety of participants, facilities and equipment at all times.
  • Assist the Program Coordinator with delivering program evaluations to participants
  • With the assistance of the integration team, modify activities to ensure participants with disabilities are able to participate in programs and be fully integrated into the program setting.
  • Wear assigned uniform/name tag
  • Attend scheduled staff meetings and training sessions prior to, during and outside regular programming hours.
  • Maintain excellent public relations at all times.
  • Maintain good communication with staff and volunteers, facility users, and the Program Coordinator.
  • Understand and implement the policies and procedures of the Facility(s), and of the Community Services Department.
  • Represent the City of Richmond Hill in a cooperative, organized, enthusiastic and well-groomed manner.
  • Must be able to work a flexible schedule when required, including evenings and/or weekends
  • Perform other duties as assigned
Education and Experience
  • Emergency First Aid and CPR-B certification
  • Other corporate training requirements upon hire
Required Skills/Knowledge
  • Experience working with the defined age group
  • Experience in general sport recreation and understanding the basic rules of the activity being monitored
  • Excellent communication, decision making and customer service skills
  • Demonstrates good judgment and makes sound decisions
  • Shows commitment to personal growth, development, and leadership opportunities
  • Shares new ideas and challenges the status quo
  • Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
  • Takes initiative to participate in a culture of learning, mentoring, and sharing
  • Contributes to building and being a part of a positive culture
  • Demonstrate the City’s corporate values of service, collaboration, care and courage
  • Requires satisfactory Police Vulnerable Sector Check


We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.