Recreation Assistant - Rouge Woods 

Position Summary

Reporting to the Recreation Program Coordinator at the Rouge Woods Community Centre (RWCC), the Recreation Assistant will provide assistance with the development and delivery of programs and services while following the City's core values of Care, Collaboration, Courage, and Service. Under direction, you will provide assistance with research, program staff scheduling and supervision, and program supervision on a schedule that may include evenings and weekends.

Key Duties and Responsibilities

• Assist with the development, implementation, supervision and evaluation of  recreation programs and part time program staff with a focus on sport programs, leagues and tournaments
• Ensure that the High 5 Principles of Healthy Child Development and physical literacy are included in programs for children. 
• Instruct programs when required
• Communicate with staff and participants in regards to program development and feedback.
• Participate in the recruitment process of new staff
• Assist with tracking and monitoring the completion of required training and qualifications such as First Aid, Certifications, Health and safety, HR training
• Assist with the development, approval and implementation of appropriate staff schedules for program staff, as well as  input and verify payroll
• Provide direction, guidance, supervision and performance evaluations to program staff
• Assist with the creation of program descriptions, schedules and materials for the promotion and marketing
• Promote programs and activities by attending events and other public functions
• Assist with the collaboration with the Marketing section for the development and distribution of marketing materials including print, social media and eblasts
• Create a positive experience for patrons by providing exceptional customer service 
• Responding to customer inquiries and program issues for recreation and culture programs
• Provide input to assist with the tracking and forecasting budget needs 

Education and Experience

• Diploma in Recreation Leadership or related discipline
• Standard First Aid and CPR "C" certificate
• National Coaching Certification Program (NCCP) Certification
• HIGH FIVE Principles of Healthy Child Development Certificate considered an asset
• 1 year of experience in a recreation program delivery

Required Skills/Knowledge

• Understanding of recreation trends, and knowledge of recreation program development and delivery, with a focus on sport programs, leagues and tournaments
• Ability to independently resolve problems and issues under minimal supervision
• Proficiency in Microsoft Office Suite applications with a strong knowledge of Excel and Word
• Well organized, independent and highly-motivated, with the ability to handle multiple job responsibilities, set priorities, problem solve and work with all levels of staff
• Proven interpersonal skills to foster and maintain cooperative working relationships with a variety of internal and external stakeholders, demonstrating high proficiency in conflict resolution and negotiation skills
• Must possess a valid Ontario Class "G" Driver's License, and have access to a vehicle for use on corporate business (mileage compensated) and will be required to provide proof of vehicle insurance upon hire   
• Manages organizational change through strong leadership and communication skills
• Demonstrates and encourages perserverance and resilience in difficult times
• Demonstrates strong written and verbal communication skills
• Encourages innovative thinking and new ideas
• Proven ability to oversee and track budgets
• Demonstrates and encourages excellent listening skills and different points of view
• Ensures that objectives and accountabilities are clearly communicated within the department
• Empowers staff to support a culture of learning, mentoring and sharing

Leadership Competencies