Community Engagement Librarian 

Position Summary

Community Engagement Librarian

Responsible to research, develop, plan, and evaluate community-centric engagement programs and activities supporting the various customer groups served by the Library.

Are you passionate about building connections and fostering community relationships? Richmond Hill Public Library is looking for a dynamic Community Engagement Librarian to lead the development and delivery of innovative, community-focused programs and services. In this role, you will collaborate with local organizations, plan engaging outreach activities, and create impactful content for library promotions. If you're committed to supporting diverse customer groups and making a difference through community engagement, we’d love to have you on our team!
 

Key Duties and Responsibilities

Common responsibilities regardless of work assignment

• Actively works in alignment with the Mission, Vision, and Values of the Library
• Actively participates on committees and interdepartmental teams
• Contributes to the completion of special projects
• May be engaged in social media campaigns and activities to build customer engagement and support
• May take on leadership accountabilities in the absence of management
• Responsible to adhere to established policies and procedures (occupational health and safety, employment, communications, etc.)
• Performs other duties as necessary
   

Community Engagement:

• Research, plan, develop and evaluate community-centric programs, activities, and events, determining and scheduling guest speakers, etc.
• Builds and fosters positive relations with community organizations, planning and arranging for outreach activities to support the community
• Plans and develops materials for instructional skill development and training programs
• Creates presentations, materials, content for various uses such as social media, website use, program and service use
• Develops and provides resources to Customer Experience team, supporting resolution of information services queries and questions.
• Performs and conducts in-depth research and reference support based on community program and customer requests, and collaborates with Content Development to support readers advisory activities.

Duties and Responsibilities Cont'd (if applicable)

Education and Experience

• Master of Library/Information Science Degree from an ALA accredited or equilvalent program 

Required Skills/Knowledge

• Ability to complete research and develop various programs and activities
• Ability to complete analysis, track and interpret data trends and develop instructional materials
• Demonstrated ability to plan
• Demonstrated understanding of public libraries and associated programs and services
• Ability to work effectively and collaboratively in a team environment
• Demonstrated leadership skills
• Commitment to excellent customer service
• Demonstrated effective written and oral communications skills
• Ability to think creatively and engage in non-standard thinking
• Ability to work flexible hours
• Demonstrated ability to provide superior information services
• Ability to provide instruction, training and assistance in the use of technologies, programs and activities
• Facilitation skills to support the development and/or leading of workshops, support brainstorming and other idea creation activities

Richmond Hill Public Library Values