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Position Summary

In a manner consistent with Richmond Hill Public Library’s overall vision and purpose, responsible for collection availability, including activities such as shelving of library materials and handling of returned materials back-of-house. Delivers excellent customer service in a culture of values. Works at any Richmond Hill Public Library location or offsite as necessary. Shedule is set but subject to change with two weeks notice; includes evening and weekend hours. Requires physical stamina to handle library materials in quantity

Key Duties and Responsibilities

• Shelves library materials
• Assists customers with locating materials on the shelf; refers other inquiries to the appropriate staff
• Returns materials through a mechanized sorter
• Sorts material by collection and orders it by call number on carts
• Shelf-reads to ensure orderly collections
• Shifts materials to create an even distribution of collections
• Finds and retrieves materials from lists and on demand
• Performs minor maintenance and repair of library materials
• Assists with the processing of received material in Collections department
• Empties material from drop boxes and brings it back-of-house for processing

Duties and Responsibilities Cont'd

• Participates on committees and interdepartmental teams as required
• Attends relevant meetings, workshops, and courses as required
• Observes and follows all established occupational health and safety procedures.
• Other duties consistent with responsibilities

Education and Experience

• High school diploma
• Experience working in a public library setting an asset

Required Skills/Knowledge

• Commitment to superior superior customer service
• An understanding of the Dewey Decimal Classification (DDC) system

Richmond Hill Public Library Values